Privacy Policy / गोपनीयता नीति

RUDRA ENTERPRISES (Legal Name: NISHAD KRISHN GOPAL BHARTI, operating the platform Rahimantra.com) is committed to safeguarding the privacy of our students, teachers, and website visitors. This Privacy Policy details how we collect, use, store, and protect your personal data in accordance with the Information Technology Act, 2000 and applicable digital privacy regulations.

1. Information We Collect

• Account Information: Student's full name, email address, mobile number, target exam preference (e.g. STET, BPSC TRE, CTET), and password (hashed).
• Transactional & Order Data: Details of courses, e-books, or test series purchased, order amount, invoice numbers, and payment status.
• Technical & Usage Information: IP address, device type, operating system, browser version, login timestamps, and video watch progress for security and session authorization.

2. Payment Security with Razorpay

We prioritize student financial security. When you make an online payment on Rahimantra.com, your payment is securely routed and processed through Razorpay, an RBI-authorized, PCI-DSS Level 1 compliant payment gateway. RUDRA ENTERPRISES never stores your confidential banking credentials, credit/debit card numbers, CVV, or UPI PINs on its servers.

3. How We Use Your Information

• To provide and activate purchased educational courses, mock tests, and study materials.
• To verify student identity and protect access against unauthorized multi-device sharing.
• To send essential transactional notifications (order confirmation, OTP verification, live class alerts).
• To provide customer care, counseling, and technical helpdesk assistance.

4. Data Sharing and Protection

We do not sell, rent, or trade your personal information to marketing brokers or third parties. We share data only with verified technical infrastructure partners (e.g. SMS gateway providers for OTP delivery and Razorpay for payment fulfillment) strictly necessary to run the service.

5. Cookies and Local Storage

Our website uses essential authentication cookies and session tokens to keep you securely signed in to your student dashboard and remember your lesson progress.

6. Grievance Officer & Privacy Inquiries

In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, the details of the designated Grievance Officer are provided below: